New Updates

As you may know, we are constantly developing the RunAClub platform. We listen to your suggestions and bring you the tools you need in each of our updates.

Recently we have added a few changes to our member and session views enabling easier filtering and reporting.

New Session View – your sessions can now be sorted and filtered in the new view and exported to spreadsheet or PDF. Registration lists of each session can also be exported, enabling you to print them out and use offline if required

New Member List View – members can now be viewed as a list, enabling easier filtering and sorting including groups and tags and can be exported to spreadsheet or PDF.

New Quick Reports – we now have All Staff Information and Staff Attendance available for you to download in our quick reports section.

We are always here should you need any additional help, you can reach us via email or on your Help Tab anytime.

New partnership to boost grassroots youth volunteering

Youth volunteering in England has received a boost as vInspired and RunAClub team up to connect young volunteers with grassroots clubs and groups.

The collaboration will give young people access to more local volunteering opportunities and build the capacity of local community organisations with a social purpose.

Jessica Taplin, CEO of vInspired, said: “As the UK’s leading youth volunteering charity, vInspired has been connecting young people with great causes for over a decade. Some 74% of young people are ready to volunteer. This new partnership means we can offer them even more opportunities in their communities – and clubs and groups can benefit from their support.”

Sally Higham, CEO at RunAClub, said: “RunAClub are delighted to support vInspired in this new initiative and enable smaller community groups to find young volunteers by working through ‘VERIFY’, a simple accreditation process. RunAClub already supports thousands of club staff and volunteers through a digital platform helping manage quality assured governance, safeguarding, communications and ethical data collection and reporting – helping clubs meet their impact and data reporting needs. RunAClub has supported over 45,000 club or group sessions and over 400,000 attendances to date.”

RunAClub’s VERIFY, a quality assured certification for voluntary groups and organisations, verifies their suitability to work with young volunteers. The voluntary groups and organisations can now join hundreds of charities already sharing their volunteering roles with a network of committed young people through vInspired.

vInspired is a leading youth charity, which helps young people and communities to thrive through volunteering. Last year alone, the charity helped over 31,400 young people to volunteer – collectively giving over 460,600 hours to help causes they care about.

The European Youth Card Association, supported by the Mayor of London, gives young people access to inspirational experiences in work, education, travel, culture, sport and adventure. Through vInspired, thousands of people aged 14-30 will receive the new Inspired Card, which celebrates the potential of young volunteers.

Young people can find local volunteering roles and apply for the Inspired Card online at VINSPIRED.COM

Groups and organisations can register at RUNACLUB.COM using promotional code VI2018.



MEDIA CONTACT: For more information, images or interviews contact Kelly Paterson, vInspired Marketing Manager on or RunAClub on


Top Tips – GDPR

At RunAClub we never share your personal data. Using RunAClub is a great way to comply with GDPR – all your data is safely and securely stored in one place. No more notebooks, excel spreadsheets or data on different laptops. Your Club or group data is secure to access as and when you need – and you can control the data permission levels of your club’s staff and volunteers.

Some Top Tips:
– Ensure the data you hold on your Members is necessary
– Ensure your staff/volunteers have the correct permission levels on the platform
– Your Members can request to view any data you hold on them
– If your Members ask for their data to be deleted, please get in touch with us

We have recently released new fields to the Staff and Member’s pages giving you more control of your data preferences within your club and for your Members. We’ve also made some minor wording changes throughout the site as part of our GDPR roadmap.

RunAClub continues to keep up to date with changes to regulation. We plan to continually improve and apply ourselves to the expected updates and changes that GDPR will bring.

In other news – Release 4.4 – Staff and Member Tagging, is under testing and we will update you with a release date over the coming weeks – this brings unique and unlimited possibilities for tracking and reporting on your Staff, Volunteers and Members. e.g. Tagging volunteers with bookkeeping skills to tagging Members with streetdance skills – the possibilities are endless!

Top Tip: Ensure staff & volunteers are regularly made aware of data protection guidelines – staff meetings, training days, webinars and shared useful documentation etc.

New Releases – Top Tips

I hope everyone has enjoyed a chocolate-fuelled week!

The Easter bunnies have been busy at RunAClub over the past month with some updates to the Staff/Volunteer and Club Details – we are releasing some additional fields to help you manage your club information in the most comprehensive way possible.

Let us know if you have any questions and we are always here should you need any help, contact us can always reach us via email or on your Help Tab.

Enjoy the weekend!
Alex and the Customer Support Team

Top Tip: If you know someone who is a good fit for your club – don’t be afraid to ask them to come on board. Make it easy to help. Once a month may be better than weekly, the key is to keep them helping for as long as possible.

Staff and Member Tagging – Top Tips

In the coming week, we will be adding some new functionality to the platform. Release 4.4 will bring you Staff and Member Tagging – this brings unlimited possibilities for tracking and reporting on your Staff, Volunteers and Members.

As a Club, you will be able to set tags and attach them to Staff, Volunteers or Members. As an Organisation, you will be able to set tags and attach them to Staff or Volunteers. For example, you can tag your Volunteers who have a ‘Health and Safety Certificate’ or you may need to flag your Members who have a ‘High-Level Medical Need’ – the possibilities are endless and unique to your club. These Tags will be filterable and reportable in the coming weeks too, as part of Release 4.4.1.

We will update the Overview to show how this works and your notification panel on the dashboard will let you know as it goes live. Should you need any additional help you can always reach us via email or on your Help Tab.

Enjoy the weekend and the possible snow!
Alex and the Customer Support Team

Top Tip: When recruiting, talk to other clubs about what works for them, share job descriptions & person specifications/profiles.

GDPR – Top Tips

The General Data Protection Regulation (GDPR) replaces the Data Protection Act 1998 in May this year.
– to recognise significant changes in the methods and quantities of personal data held; huge changes in technology, cloud technology, social media etc.
– to elevate the importance of protecting personal data.
– to bring all of the EU to a single data protection standard.

We want you to know that RunAClub keeps your club or project information secure and your data safe and we are continually keeping up to date changes to regulation. We plan to continually improve and apply ourselves to the expected updates and changes that GDPR will bring.

In other news – the Communications counter is now live so you can see ‘at a glance’ how many Members you have sent your messages to.

You can always reach us via email or on your Help Tab.

Happy Friday!
Alex and the Customer Support Team

Top Tip: It’s good practice to keep the number of people involved in collecting, recording & processing of data to a minimum

What you said about volunteering

I’ve had a great response to my last blog about directing volunteers and I thought I would share some of the very helpful comments that have been made as these might be useful for many of you, as they are to me.

The question I asked was how much should we direct volunteers, and who should direct and how?

‘I think there is every reason to create ‘volunteer contracts’ and job descriptions – for all volunteers young or old. Using these mean everyone’s expectations are clear from the outset. They also became an important reference point if things start to stray.’
‘To be fair to volunteers I think we need to be clear what they can and can’t do and match people to their skills and experience. ‘
‘When people first volunteer in any group, they need some direct in the early stages. The amount depends on the individual (e.g. relevant experience) and age can be a factor as often young people are less confident’.
‘A good induction is crucial.’
‘I don’t think it takes long for new volunteers to gain confidence, mostly from observing existing volunteers (experienced volunteers soon pick up on how much direction is needed).’
‘My view is that the amount of direction has to be on an individual basis’.
‘Volunteers can develop and move on in new careers – or their current ones – given the right training and support.’
‘Opportunity for feedback can develop their skills and confidence – volunteers are so valuable’.

Structure is clearly important for volunteers and organisations to thrive – as is the need to value what volunteering brings to the volunteer as well as the organisation. I hope these comments will help some of you, particularly in smaller organisations where structure can sometimes be hard to pin down when a few time-pressed people are taking on a lot of tasks.

Member Groups – Top Tips

Be prepared… Take the time to create your Member Groups, once they are established you can then attach a Member Group to a Session. This ensures the Members you are expecting are preloaded and you can quickly register those Members attending.

The Club Overview has recently been updated, it is a step by step guide to RunAClub and should you need any extra help you can always reach us via email or on your Help Tab.

Happy Weekend!
Alex and the Customer Support Team

Top Tip: The adult to child ratio is important not only to protect young people but also to protect your club’s adult helpers and volunteers.

Record your Sessions – Top Tips

This week is all about your sessions – you can now set up all your sessions on the RunAClub platform  in advance. Click on the Calendar icon next to one of your sessions and chose to repeat this session once, weekly, monthly or more! This copies all the information from that original session saving you time. You can always make changes to an individual session as needed.

Your notification panel on the dashboard is where these updates go but I will always email out any new functionality as it goes live.

Thank you for your emails last week – some great suggestions, some demos arranged and some uploading complete!

As before – the Club Overview is a step by step guide to RunAClub and you can always reach us via email or on your Help Tab.

Enjoy the weekend!
Alex and the Customer Support Team

Top Tip: Rotas are critical for your club – having the right number and experience of helpers at your session or event is important. Taking responsibility is key – volunteers and staff should be responsible for their rota shifts and should find their own replacement if needed.

January Top Tips

January brings busy times for all, if you are behind on your member and sessions uploading or if you need any additional support from RunAClub just let me know so we can arrange to help – from data entry to a Skype training call we are here to make the running of your club easier! Email me or use your Help Tab anytime.

The Club Overview is a step by step guide to RunAClub and with more updates and functionality coming soon we will be adding short videos to help you work your way through – ensuring you get the most out of RunAClub.

So January is the organisation month! Make sure your club, Member Groups and Sessions are up to date, so you can focus on enjoying your club activities!

Happy 2018
Alex and the Customer Support Team

Top Tip: Always have a backup plan… If only one person has the keys to your club venue and they don’t turn up you will have a lot of disappointed club members.